© 2017 by nserve Environmental Services GmbH

Privacy Policy

This policy tells you how we deal with your personal data. It helps you understand what kinds of personal data we collect, how we collect it, why we collect it and our legal basis for doing so, how we protect it, to whom we disclose it and your rights in respect of it.

Type of collected information

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect access data like the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

How information is collected and why

Our website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

We only collect the personal data that we need from you and keep to a minimum the personal data we hold on an ongoing basis. We collect and store the personal data which you give us via forms on our website (such as your name and email address) or actively submit to us via email or telephone. We or third parties on our behalf receive and store certain information automatically when you interact with us. Examples include the internet protocol (IP) address used to connect your computer to the internet, connection information such as browser type and version, information about your mobile or other device including device-type and device identifier, operating system and platform, details of your activity on our website with date / time stamps including the pages you visited.

 

We collect Non-personal and Personal Information for the following purposes:
 

  1. To be able to contact you effectively should you try to contact us via our website or other means;

  2. To provide you with ongoing customer assistance and technical support;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  4. To comply with any applicable laws and regulations.

Cookies

Cookies are small text files that can be used to store specific information on your device. Cookies can be used for the statistical use of our websites (such as frequency of page views and navigation over the individual pages). Mostly session cookies are used, which are deleted after the end of your session. Other cookies remain permanently on your device and allow us to recognize your device the next time you visit. The Help and Support section of your Internet browser tells you how to delete or block cookies. Guidance for most browsers can also be found on the Internet at http://www.meine-cookies.org/cookies_verwalten/index.html (please note that this site is not provided by us, so we can’t guarantee accurateness, completeness and availability). Please note that if you delete our cookies or block future cookies, you will not be able to access certain areas or features of our website, or your experience may otherwise be affected.

Data protection

Your data transmitted through our website is encrypted by digital security systems and transmitted to us or to our servers. The transmission takes place exclusively via a 256-bit SSL encrypted connection. Please note that Email and other electronic communications are not secure if they have not been encrypted. Your communications will pass through a number of network nodes before they reach us. So we do not accept responsibility for any unauthorised access to or loss of personal data that stems from a cause beyond our control.

 

Third Parties

Our website is hosted by Wix.com. Personal information may be maintained, processed and stored by Wix and our authorized affiliates and service providers in the United States of America, in Europe (including in Lithuania, Germany and Ukraine), in Israel, and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law. Wix.com participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Wix.com is committed to subjecting all Personal Information received from European Union (EU) member countries and Switzerland, respectively, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. Among other things, Wix.com stores access data and stores cookies on your device as mentioned above. Messages that you send us via the contact form on the website will also be saved.

Right to withdraw your consent

If you don’t want us to process your data anymore, please contact us at info@nserve.net or send us mail to the physical address stated on the legal notice page.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@nserve.net or send us mail to the physical address stated on the legal notice page.

You have the right to file a complaint with the relevant data protection agency. We will fully cooperate with an investigation by the agency and endeavor to satisfy all requests and questions. The relevant agency can be found on the website of the EU Commission: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080